Article ID: 837233 - View products that this article applies to.
When you print your Microsoft Office Visio 2003 drawing, you may find that your drawing does not print as expected. Some parts of the Visio 2003 drawing are cut off.
This problem may occur if you print your Visio 2003 drawing to a printer that uses a Hewlett-Packard (HP) PCL 3 print driver. To determine if your printer is using a PCL 3 printer driver, see the documentation that is included with your printer or contact your printer manufacturer.
To work around this problem, use one of the following methods depending on your situation.
Method 1: Use a different printerPrint your drawing to a printer that does not use an HP PCL 3 printer driver.
Method 2: Configure print preferences and HP ZoomSmart settingsConfigure print preferences in Windows and HP ZoomSmart settings in Visio. To do so, follow these steps:
Method 3: Embed your drawing in a Microsoft Word documentSave the Visio 2003 drawing or object as a .tif image or as a .bmp image, insert the .tif image or the .bmp image to a Word document, and then print the document. To do so, follow these steps:
This problem is corrected in Microsoft Office Visio 2003 Service Pack 1 (SP1).
To resolve this problem, obtain the latest service pack for Visio 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/873460/ )How to obtain the latest service pack for Visio 2003
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Visio 2003 Service Pack 1.
For more information about Visio 2003, visit the following Microsoft Web site:
http://www.microsoft.com/products/info/product.aspx?view=22&pcid=60259a1e-9faf-43be-9995-a68c31a07339The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.