Article ID: 837255 - View products that this article applies to.
When you try to open a Microsoft Office 2003 document, workbook, or presentation in Microsoft Internet Explorer by using an HTML hyperlink, the document may take longer than expected to open in the Internet Explorer browser window.
This problem may occur if the Office 2003 document contains many custom document properties. You can add custom document properties programatically or manually by using the Custom tab in the Document Properties dialog box.
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Microsoft Office 2003 service pack, you do not have to install the hotfix.
Service pack informationThis problem is corrected in Microsoft Office 2003 Service Pack 1.
To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/870924/ )How to obtain the latest service pack for Office 2003
How to obtain the hotfixThis issue is fixed in the Microsoft Office 2003 Hotfix Package March 18, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/835704/ )Description of Office 2003 hotfix package: March 18, 2004
After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the MaxCachedStreamSize registry key and to activate the hotfix.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 1.
To activate this hotfix, follow these steps:
MaxCachedStreamSizeranges from 10,000 to 200,000 in decimal value. You may have to try different values to find the
MaxCachedStreamSizevalue that reduces the time that it takes to open a Microsoft Office Word 2003 document in Internet Explorer.
Article ID: 837255 - Last Review: April 7, 2006 - Revision: 3.6