Article ID: 837300 - View products that this article applies to.
When you run the Setup program to upgrade an earlier version of Microsoft Visio to Microsoft Office Visio 2003, you may receive the following message:When you click OK to close this message, you may see the Product Compliance Check dialog box with the following message and a drop-down list to select a drive: If you select one of the drives and then click OK, you may receive the following error message:
You receive these messages even if Microsoft Visio 2000 is installed on your computer or if the Visio 2000 CD is inserted in your CD drive or DVD drive when the Setup program prompts you for a qualifying product.
Error 1608. Could not find any previously installed compliant products on the machine for installing this product.
This issue occurs if you run the Setup program to install an upgrade version of Visio 2003, and one of the following conditions is true:
To resolve this issue, use one of the following methods depending on your situation:
For additional information about how to troubleshoot a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:
833339For additional information about the minimum system requirements for Visio 2003, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/833339/ )You cannot run Visio 2003 Setup to upgrade an earlier version of Visio that uses a different language
829913For more information about Visio 2003, visit the following Microsoft Web site:
(http://support.microsoft.com/kb/829913/ )Minimum system requirements for Visio 2003
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