Article ID: 837423 - View products that this article applies to.
When you have more than eight categories that are defined for advertised programs in a Microsoft Systems Management Server 2003 (SMS 2003) environment, the SMS 2003 Advanced Client may display only the first eight categories in the Category list. The Category list is located in Run Advertised Programs in Control Panel.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.
Date Time Version Size File name -------------------------------------------------------------- 30-Apr-2004 18:09 13,134 Filemap.ini 20-Feb-2004 15:03 220.127.116.11 355,242 Smsupdate.exe 25-Dec-2003 07:25 232,960 Sms2003ac-kb837423-x86-enu.msp 25-Dec-2003 07:25 2.50.2726.117 75,264 Swd_res.dll
To work around this problem, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Hotfix installation instructionsYou must apply this hotfix to all Advanced Client computers in your SMS 2003 hierarchy. Depending upon your SMS hierarchy configuration, you may want to complete these steps on primary site servers and on secondary site servers to make sure that the hotfix is distributed to all Advanced Client computers. To apply this hotfix, follow these steps:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 837423 - Last Review: October 25, 2006 - Revision: 1.7
Contact us for more help