Article ID: 837771 - View products that this article applies to.
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Occasionally, your computer that is running Microsoft Windows 2000 Server stops responding. If you turn on the Driver Verifier utility to troubleshoot the issue, you receive bug check error messages that are similar to the following:
DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9) The IO manager has caught a misbehaving driver. Arguments: Arg1: 00000224, (Fatal error) An IRP dispatch handler has returned a status that is inconsistent with the IRP's IoStatus.Status field. (Dispatch handler routine, IRP, IRP's IoStatus.Status, and returned Status specified.) Arg2: afada654 Arg3: b3890f68 Arg4: 00000000
This problem may occur if the correct status is not returned for the input/output request packet (IRP) by the TCPDispatch() function call.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesThis hotfix requires Windows 2000 Service Pack 3 or later.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 12-Dec-2003 17:11 5.0.2195.6882 118,960 Afd.sys 10-Mar-2004 17:33 5.0.2195.6824 105,232 Msafd.dll 09-Mar-2004 23:44 5.0.2195.6905 314,928 Tcpip.sys 12-Dec-2003 17:08 5.0.2195.6882 16,240 Tdi.sys 10-Mar-2004 17:33 5.0.2195.6824 17,680 Wshtcpip.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information about the Driver Verifier utility, click the following article number to view the article in the Microsoft Knowledge Base:
244617For additional information about how hotfix packages are named, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/244617/ )How to use Driver Verifier to troubleshoot device drivers in Windows 2000
(http://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows hotfix packages
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates