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The I-deas 10 program or the I-deas 11 program from UGS runs more slowly than you expect on a Microsoft Windows XP-based computer that is localized for an East Asian language

Article ID: 838657 - View products that this article applies to.

SYMPTOMS

When you run the I-deas 10 program or the I-deas 11 program from UGS on a Microsoft Windows XP-based computer that is localized for an East Asian language, the program runs more slowly than you expect.

If you run the same program on a computer that is running an East Asian language version of Microsoft Windows 2000, or if you run the same program on an English version of Windows XP, the program runs as quickly as you expect.

Note The localizations with which you experience this problem include all the following languages:

Japanese
Chinese-Traditional
Chinese-Simplified
Korean

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CAUSE

The Uniscribe engine is added to Windows XP to handle fonts that are used for East Asian languages. This problem occurs because the I-deas 10 program and the I-deas 11 program repeatedly call the SetWindowText function. When Windows XP is localized for an East Asian language, the SetWindowText function uses the Uniscribe engine and the program run more slowly than you expect.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required to install this hotfix.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP Service Pack 1

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   10-May-2005  20:15  5.1.2600.1683   1,822,208  Acgenral.dll     
   10-May-2005  20:15  5.1.2600.1683     220,160  Acspecfc.dll     
   10-May-2005  20:17                     79,020  Apps.chm
   10-May-2005  20:15                  1,091,978  Sysmain.sdb

Windows XP Service Pack 2

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   10-May-2005  20:09                  1,195,550  Sysmain.sdb

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

This hotfix includes a shim that enables the I-deas 10 program and the I-deas 11 program to bypass the Uniscribe engine.

Note This shim works only with the UGS I-deas 10 program and the I-deas 11 program. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/ )

Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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