Cannot connect to a service from a particular client computer in ISA Server 2004
SYMPTOMSA program that is running on a client computer may not be
able to connect to a service through Microsoft Internet Security and
Acceleration (ISA) Server 2004. In this scenario, the client program may crash
or may stop responding (hang). Additionally, the following events may be logged
in the Application log in Event Viewer on the ISA Server computer:
Event Source: Microsoft Firewall Event Source: Microsoft Firewall CAUSEThis behavior may occur if the computer that the client
program is running on has exceeded the number of concurrent connections that
ISA Server 2004 allows. ISA Server 2004 implements a connection limit (also
known as a quota) mechanism. By default, the number of concurrent connections
is limited to 160 for each client computer. If a client computer reaches this
connection limit, ISA Server 2004 implements one of the following connection
limit mechanisms:
RESOLUTIONFor information about setting connection limits and about
how to troubleshoot this issue, visit the following Microsoft Web site: Deployment Recommendations for Connection Limits in ISA Server 2004 http://technet.microsoft.com/en-us/library/cc302445.aspx (http://technet.microsoft.com/en-us/library/cc302445.aspx) MORE INFORMATIONThis
behavior occurs on SecureNAT clients and on Microsoft Firewall clients (Web
proxy clients appear as SecureNAT client TCP connections to ISA in this
respect). This behavior is particularly noticeable if
you use a perimeter network (also known as a DMZ, a demilitarized zone, and a
screened subnet) with back-to-back ISA Server computers. If you run your ISA Server computers back-to-back to create a perimeter network, you are more likely to experience this behavior. The internal ISA Server computer translates all the internal clients by using the NAT protocol. The frames are sent to the external ISA Server computer, and this computer uses the NAT protocol to translate all the internal clients again. To the external ISA Server computer, all the connections look similar to one client. The connections use the perimeter network IP address of the internal ISA Server computer. Therefore, to the external ISA Server computer, 40 internal clients look similar to 1 client that has 40 different connections. APPLIES TO
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