Article ID: 838895 - Last Review: April 7, 2006 - Revision: 5.2 Error message when you try to save a workbook that was opened from a mapped drive location in Excel 2002Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base: 256986
(http://support.microsoft.com/kb/256986/
)
Description of the Microsoft Windows registry On This PageSYMPTOMSWhen you try to save a workbook that was opened from a
mapped drive (such as Z:\folder) location in Microsoft Office Excel 2003, you
may receive one of the following error messages: 'path\filename.xls'
cannot be accessed. The file may be read-only, or you may be trying to access a
read-only location. Or, the server the document is stored on may not be
responding. Runtime error 1004: Cannot access path\filename CAUSEThis problem may occur if either of the following conditions
is true:
WORKAROUNDTo work around this problem, do one of the following:
RESOLUTIONHow to obtain the hotfixThis issue is fixed in the Excel 2002 Hotfix Package that is dated May 6, 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:829348
(http://support.microsoft.com/kb/829348/
)
Excel 2002 post-Service Pack 3 hotfix package: May 6, 2004 Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. To activate this hotfix, follow these steps:
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
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