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FIX: An external link may appear corrupted when you create the link by using the Content Management Server 2002 Web Browser Client
Article ID: 838917 - View products that this article applies to.
When you create an external link by using the Microsoft Content Management Server (MCMS) 2002 Web Browser Client (WBC), the link may appear corrupted. This problem occurs when the link contains the same string value as the MCMS server name. This server name appears in the Microsoft Internet Explorer address bar when you edit by using the MCMS WBC. Then, the link is mistakenly threaded as an internal link.
For example, if the site name of the MCMS server is TEST and the link that is created is http://TESTSite, the link is not saved correctly. In this example, the link is saved as the following link:
http://Site/NameOfThePageTemplate/TESTThe link is broken up, and the name of the page template is mistakenly inserted in the middle of the link. This behavior causes the link to appear corrupted.
Service pack informationTo resolve this problem, obtain the latest service pack for Content Management Server 2002. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/906142/ )How to obtain the latest Content Management Server 2002 service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must install MCMS Service Pack 1 (SP1) or MCMS Service Pack 1a (SP1a) before you apply this hotfix.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
File InformationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------------------------------------ 11-May-2004 03:31 9,252 Console.js 11-May-2004 05:04 5.0.2531.0 196,608 Microsoft.contentmanagement.webcontrols.dll 14-May-2004 23:24 220,520 Nrdhtml.cab
To work around this problem, use one of the following methods:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Content Management Server 2002 Service Pack 2.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684For more information about Content Management Server 2002, visit the following Microsoft Web sites:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates