Article ID: 839018 - View products that this article applies to.
After you install Microsoft Windows XP Service Pack 2 (SP2) on your computer, you may not be able to send or to receive messages by using the Windows operating system NET SEND command. You may notice this problem in one or in all the following scenarios:
This problem occurs when one of the following conditions is true:
An error occurred while sending a message to <Computer Name>.
The message alias could not be found on the network.
More help is available by typing NET HELPMSG 2273.
This problem occurs because the Messenger service is disabled. The messenger service must run on the destination computer to enable the NET SEND command. By default, the Messenger service is disabled on computers that are running Microsoft Windows XP SP2.
To have us change the Startup type of the Messenger service to Automatic, and then start the Messenger service for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for me
To fix this problem automatically, click the Fix it button or link. Click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem
Microsoft Fix it 50551
Then, go to the "Did this fix the problem?" section.
Let me fix it myselfTo work around this problem, change the Startup type of the Messenger service to Automatic, and then start the Messenger service. To do this, follow these steps:
You can use an alternative method such as sending an e-mail message to communicate with Windows users or with computers instead of using the NET SEND command.
Caution Do not enable the Messenger service if your computer is connected to the Internet.
For more information about the NET SEND command, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/826278/ )You do not receive a message that was sent by using the net send command
Did this fix the problem?
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