Multiple Web-based programs or Component Object Model-based programs stop responding on a computer that is running Windows Server 2003 or Windows 2000

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Article ID: 839229 - View products that this article applies to.
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SYMPTOMS

When you start multiple Web-based programs or Component Object Model-based programs, some of the programs may stop responding for 30 seconds. After 30 seconds, you may receive the following error message:
**** Activation Hard Delay Detected!!!*******

CAUSE

This problem occurs when the programs are running on a computer that has dual processors and that is running Microsoft Windows Server 2003 or Microsoft Windows 2000. A race condition is created when the programs try to access the same resource and one or more of the programs cannot access the resource.

RESOLUTION

Windows Server 2003 hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, x86 build
   Date         Time   Version            Size  File name
   ----------------------------------------------------------
   30-Jul-2004  00:09  5.2.3790.196  2,407,424  Ntkrnlmp.exe
   29-Jul-2004  23:40  5.2.3790.196  2,064,896  Ntkrnlpa.exe     
   29-Jul-2004  23:40  5.2.3790.196  2,108,928  Ntkrpamp.exe
   30-Jul-2004  00:18  5.2.3790.196  2,207,744  Ntoskrnl.exe     
   30-Jul-2004  00:13  5.2.3790.196  1,813,504  Win32k.sys
Windows Server 2003, IA-64 build
   Date         Time   Version            Size  File name     Platform
   -------------------------------------------------------------------
   29-Jul-2004  21:02  5.2.3790.196  5,604,864  Ntkrnlmp.exe  IA-64
   29-Jul-2004  20:46  5.2.3790.196  4,954,624  Win32k.sys

Windows 2000 hotfix information

The problem described in this article is fixed in Update Rollup 1 for Microsoft Windows 2000 SP4. To obtain Update Rollup 1 for Windows 2000 SP4, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/advisory/891861.mspx

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 839229 - Last Review: March 19, 2009 - Revision: 4.0
APPLIES TO
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, 64-Bit Datacenter Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbwinserv2003presp1fix kbdownload kbcomservices kbcomctrls kbbug kbfix kbwin2000presp5fix KB839229

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