When you try to add a new Simple Mail Transfer Protocol
(SMTP) address to the Microsoft Exchange 2000 Server default recipient policy,
you receive an error message that is similar to the following:
This e-mail address is not valid. To view details of the error,
see the application event log in the Windows Event Viewer on the Microsoft
Exchange Server computer.
ID no: c10312e6
The following event is logged in the application event log in
the Event Viewer:
Description: Unable to generate an e-mail
address because the site address SMTP:domain.com is bad.
information, click http://search.support.microsoft.com/search/?adv=1
In this scenario, domain.com is the e-mail address that is being
This behavior occurs if the @ symbol does not come before
the e-mail address.
To resolve this behavior, follow these steps:
- Click Start, point to
Programs, point to Microsoft Exchange, and
then click System Manager.
- In the left pane, expand Recipients, and
then click Recipient Policies.
- In the right pane, right-click Default
Policy, and then click Properties.
- Click the E-Mail Addresses (Policy) tab,
and then click New.
- In the E-mail address type list, select
SMTP Address, and then click OK.
- In the Address box, type
@ followed by the e-mail address.
@domain.com is a valid e-mail address whereas domain.com is not a valid e-mail
- Click Apply, and then click
OK two times.
- Right-click Default Policy, and then click
Apply this policy now.
- In the Exchange System Manager dialog box,
Article ID: 839500 - Last Review: December 3, 2007 - Revision: 2.3
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange 2000 Enterprise Server
- Microsoft Exchange 2000 Server Standard Edition
- Microsoft Windows Small Business Server 2003 Premium Edition
- Microsoft Windows Small Business Server 2003 Standard Edition
- Microsoft Small Business Server 2000 Standard Edition