Article ID: 839531 - View products that this article applies to.
When you use Microsoft Outlook to access your mailbox in Microsoft Exchange Server 2003 or Microsoft Exchange 2000 Server, you may experience one of the following symptoms:
This issue may occur if the Everyone group is not assigned the Create named properties in the information store permission to the CN=Configuration,DC=Domain, DC=com,CN=Services, CN=Microsoft Exchange,CN=Organization object in the Active Directory directory service.
To resolve this issue, assign the Create named properties in the information store permission to the Everyone group. To do so, follow these steps: Warning If you use the ADSI Edit snap-in, the LDP utility, or any other LDAP version 3 client, and you incorrectly modify the attributes of Active Directory objects, you can cause serious problems. These problems may require you to reinstall Microsoft Windows 2000 Server, Microsoft Windows Server 2003, Microsoft Exchange 2000 Server, Microsoft Exchange Server 2003, or both Windows and Exchange. Microsoft cannot guarantee that problems that occur if you incorrectly modify Active Directory object attributes can be solved. Modify these attributes at your own risk.
The ADSI Edit tool is included with the Microsoft Windows 2000 Support Tools. For additional information about how to install the Windows 2000 Support Tools, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/301423/ )How to install the Windows 2000 Support Tools to a Windows 2000 Server-based computer
Article ID: 839531 - Last Review: October 25, 2007 - Revision: 3.3
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