Microsoft has released the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package: September 9, 2004. This article describes the following items about the hotfix package:
- Issues that are fixed in the hotfix package
- Prerequisites for installing the hotfix package
- Whether you must restart your computer after you install the hotfix package
- Whether the hotfix package is replaced by any other hotfix package
- Whether you must make any registry changes to use one or more of the hotfixes in the package
- The files that are contained in the hotfix package
article describes the Microsoft Office Outlook 2003 issues that are fixed in
the Outlook 2003 post-Service Pack 1 hotfix package that is dated September 9,
Issues that are fixed in the hotfix package
following issues are fixed in this hotfix package:
Description of the Outlook 2003 hotfix package: May 20, 2004
E-mail messages that you read in a public folder remain marked as unread in Outlook 2003
If you try to perform a function after you run a script in Outlook 2003 that connects an Outlook 2003 Calendar folder that belongs to another user to your calendar, Outlook 2003 quits unexpectedly
The offline Address Book may not download successfully in Outlook 2002 and Outlook 2003
Outlook 2003 stops responding when you try to plan a meeting that contains users who are behind a firewall
The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:
Your mailbox is moved from a server that is running Microsoft Exchange 2000 Server to an Exchange 2000 Server or Microsoft Exchange Server 2003 server by using the Move Mailbox Wizard in Exchange System Manager. If your Outlook 2003 profile is configured to use Exchange Cached Mode, you may experience one or both of the following symptoms when you log on to Exchange Server by using Outlook 2003:
A delay occurs before you are connected to Exchange Server for the first time after your mailbox is moved from Exchange 2000 Server to Exchange Server 2003.Note
- Outlook 2003 tries to connect to the Exchange 2000 server on which your mailbox was previously stored.
- After a delay, Outlook 2003 eventually connects to the Exchange Server 2003 server on which your mailbox is currently stored.
- Outlook cannot retrieve the name for the new server. Instead, Outlook tries to connect to the Exchange 2000 Server server on which your mailbox was previously stored. This operation fails. Additionally, Outlook goes into a disconnected state.
The MAPI profile is not automatically updated to point to the new Exchange Server 2003 computer.
For more informationabout this issue, click the following article number to view the article in the Microsoft Knowledge Base:
An Outlook 2003 client cannot connect to the server after a mailbox is moved from Exchange 2000 Server to Exchange Server 2003
Service pack information
This problem was first corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest service pack for Office 2003
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The following list contains prerequisites for the hotfix package:
- The optimized version of this hotfix is a post-Office 2003
Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003
For more information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.
However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
do not have to restart your computer after you apply this
Hotfix replacement information
hotfix is not replaced by any later hotfix.
You must create or
modify a registry key to use one of the hotfixes that this package contains.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Outlook 2003 stops responding when
you try to plan a meeting that contains users who are behind a firewall
Hotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain of all
the files that you must have to fully update a product to the latest
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Microsoft Windows Installer MSP file information:
Date Time Size File name
09-Sep-2004 22:22 3,659,776 Olkintlff.msp (full-file/administrative)
09-Sep-2004 22:13 387,072 Olkintlop.msp (optimized)
After you install the hotfix, the global version of this
fix has the file attributes (or later file attributes) that are listed in the following table:
Date Time Version Size File name
22-Apr-2004 18:29 6.5.6980.84 733,888 Cdo.dll
24-Jun-2004 05:08 11.0.6361.0 116,424 Contab32.dll
27-Aug-2004 00:47 11.0.6402.0 31,944 Dumpster.dll
27-Aug-2004 00:48 11.0.6402.0 106,696 Emablt32.dll
27-Aug-2004 00:48 11.0.6402.0 214,728 Emsabp32.dll
27-Aug-2004 00:48 11.0.6402.0 702,664 Emsmdb32.dll
27-Aug-2004 00:48 11.0.6402.0 131,784 Emsui32.dll
19-May-2004 00:54 11.0.6355.0 778,944 Mapir.dll
19-May-2004 00:53 11.0.6355.0 30,408 Mlshext.dll
04-Sep-2004 05:02 11.0.6403.0 1,356,488 Msmapi32.dll
27-Aug-2004 00:48 11.0.6402.0 715,976 Mspst32.dll
27-Aug-2004 00:48 11.0.6402.0 653,504 Outex.dll
23-Mar-2004 02:50 11.0.6255.0 3,057,864 Outllibr.dll
11-Mar-2004 22:02 11.0.6254.0 279,240 Pstprx32.dll
- For additional information about how to install this hotfix,
see the Readme.txt file that is included in the hotfix package.
- For additional information about the differences between
the two .msp files, see the "Strategies for Updating Office 2003 Installations"
topic. To see this topic, visit the following Microsoft Web site:
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 839647 - Last Review: July 11, 2012 - Revision: 8.0
- Microsoft Office Outlook 2003
- Microsoft Office Outlook 2003 with Business Contact Manager
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