Description of the Office 2003 hotfix package: May 14, 2004

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Article ID: 839657 - View products that this article applies to.
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Microsoft has released the Microsoft Office 2003 hotfix package for Microsoft Office 2003. This article describes the following items about the hotfix package:
  • Issues that are fixed in the hotfix package
  • Prerequisites for installing the hotfix package
  • Whether you must restart your computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes to use one or more of the hotfixes in the package
  • The files that are contained in the hotfix package

INTRODUCTION

This article describes the Microsoft Office 2003 issue that is fixed in the Office 2003 hotfix package that is dated May 14, 2004.

Issues that are fixed in the hotfix package

The following issue is fixed in this hotfix package:
  • 837016 "The document name or path is not valid" error message when you open a Word 2003 document

MORE INFORMATION

Service pack information

This problem was first corrected in Office 2003 Service Pack 1.To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for this hotfix.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You must create or modify a registry key to use the hotfix that this package contains.

For additional information about the registry key, click the following article number to view the article in the Microsoft Knowledge Base:
837016 "The document name or path is not valid" error message when you open a Word 2003 document

Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information:
   Date         Time   Version        Size       File name
   -------------------------------------------------------------------------
   19-May-2004  20:02  5.0.2919.6304  7,134,752  Office2003-kb839657-glb.exe

Microsoft Windows Installer MSP file information:
   Date         Time   Size       File name
   -------------------------------------------------------------------
   14-May-2004  14:52  9,177,600  Msoff.msp (Full-File/Administrative)
   14-May-2004  12:26  5,429,248  Msoop.msp (Optimized)

After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:
   Date         Time   Version      Size        File name
   ------------------------------------------------------
   23-Mar-2004  07:55  11.0.6205.0  12,180,672  Mso.dll

Additional notes

  • For more information about installing this hotfix, see the Readme.txt file that the package contains.
  • For more information about the differences between the two MSP files, visit the following Microsoft Web site:
    http://office.microsoft.com/en-us/orkXP/HA011525711033.aspx

REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 839657 - Last Review: November 15, 2007 - Revision: 3.7
APPLIES TO
  • Microsoft Office Access 2003
  • Microsoft Office Excel 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Word 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Student and Teachers Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
Keywords: 
kbautohotfix kbqfe kbhotfixserver kboffice2003sp1fix kbfix kbhotfixrollup kboffice2003presp1fix KB839657

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