You receive an "A dynamic link library (DLL) initialization routine failed." error message when you expand a public folder tree in Exchange 2000 Server

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Article ID: 840012 - View products that this article applies to.
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SYMPTOMS

In Microsoft Exchange 2000 Server, when you try to expand a public folder tree in Exchange System Manager, you may receive the following error message:
A dynamic link library (DLL) initialization routine failed.

Facility: Win32
ID no: 8007045a
Exchange System Manager

CAUSE

This issue may occur if one or more of the following files in the Drive:\Winnt\System32 folder on the server are missing:
  • Msxml3.dll
  • Msxml3a.dll
  • Msxml3r.dll

RESOLUTION

To resolve this issue, make sure that the following files are present in the Drive:\Winnt\System32 folder on the server:
  • Msxml3.dll
  • Msxml3a.dll
  • Msxml3r.dll
If one or more of the .dll files are missing, copy the files from another server that is running the same version of Microsoft Windows 2000 as the server where Exchange 2000 is installed to make sure that the correct versions of the files are copied to the server.

MORE INFORMATION

For more information about Exchange 2000 Server, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;exch2k

Properties

Article ID: 840012 - Last Review: February 2, 2007 - Revision: 1.3
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange 2000 Enterprise Server
Keywords: 
kbprb KB840012

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