"Error accessing file. Network connection may have been lost" error message when you run a VBA macro that copies a presentation to a new presentation in PowerPoint 2002

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Article ID: 840652 - View products that this article applies to.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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SYMPTOMS

When you run a Microsoft Visual Basic for Applications (VBA) macro that copies a presentation to a new presentation in Microsoft PowerPoint 2002, you receive the following error message:
Error accessing file. Network connection may have been lost.

CAUSE

This problem occurs when all the following conditions are true:
  • The presentation that is being copied was created in an earlier version of Microsoft PowerPoint.
  • The presentation that was created in an earlier version of PowerPoint contains an embedded Microsoft Excel worksheet that also has an embedded ActiveX control.
  • The VBA macro contains an Open event that searches for OLE objects.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the PowerPoint 2002 Hotfix Package that is dated May 6, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
830007 PowerPoint 2002 post-Service Pack 3 hotfix package: May 6, 2004

After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the QFE_12245 registry key and to activate the hotfix.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To activate this hotfix, follow these steps:
  1. Quit PowerPoint 2002.
  2. Click Start, and then click Run.
  3. In the Open box, type regedit, and then click OK.
  4. Locate, and then click to select the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\PowerPoint\Options
  5. After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.
  6. Type QFE_12245, and then press ENTER.
  7. Right-click QFE_12245, and then click Modify.
  8. In the Value data box, type 1, and then click OK.
  9. On the File menu, click Exit to quit Registry Editor.

Properties

Article ID: 840652 - Last Review: October 9, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft PowerPoint 2002 Standard Edition
Keywords: 
kbqfe kbhotfixserver kbofficexppostsp3fix kberrmsg kbfix kbbug KB840652

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