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Many Lotus Notes proxy addresses appear in the properties of a user account in a domain where Exchange Server 2003 is installed
Article ID: 840668 - View products that this article applies to.
When you view the E-mail Addresses tab in the username Properties dialog box of a user in the Active Directory Users and Computers tool, you notice that many Lotus Notes proxy addresses appear in the E-mail addresses list. Additionally, the number of Lotus Notes proxy addresses increases for this user account every time that the Microsoft Exchange Server 2003 Recipient Update Service runs.
This problem occurs if both of the following conditions are true:
Service pack informationTo resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/836993/EN-US/ )How to obtain the latest service packs for Exchange Server 2003
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required to install this hotfix.
Restart requirementYou do not have to restart your computer after you install this hotfix. However, all the following services are automatically stopped and then restarted when you install this hotfix:
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 05-May-2004 02:32 6.5.6980.87 38,912 Ntspxgen.dll
To work around this problem, manually remove the extra Lotus Notes proxy addresses.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Exchange Server 2003 Service Pack 2.
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
817903The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
(http://support.microsoft.com/kb/817903/ )New naming schema for Exchange Server software update packages