An event ID 1000 error message is logged to the application event log when you restart Windows Small Business Server 2003

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Article ID: 840685 - View products that this article applies to.
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SYMPTOMS

When you restart a computer that is running Microsoft Windows Small Business Server 2003, the following event error message may be logged to the application event log:
Type: Error
Source: Windows SharePoint Services 2.0
Category: None
Event ID: 1000
Description:
#50070: Unable to connect to the database STS_Config on SBS\SharePoint. Check the database connection information and make sure that the database server is running.
Although the error message is logged to the application event log, you can successfully connect to and work in your Microsoft Windows SharePoint Services Web site.

CAUSE

This issue may occur when the SharePoint Timer Service tries to contact the configuration database when the computer starts or shuts down. By default, the configuration database in Windows SharePoint Services is named STS_config.

RESOLUTION

The error message that is mentioned in the "Symptoms" section does not affect the functionality of Windows SharePoint Services or of Windows Small Business Server 2003. If you can connect to the Windows SharePoint Services Web site successfully, you can safely ignore this error message.

WORKAROUND

To work around this issue, add the
DependOnService
registry entry to the following registry subkey on the server, and then set the
DependOnService
registry entry to MSSQL$SHAREPOINT:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPTimer
To do this, follow these steps.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. Locate, and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPTimer
  4. On the Edit menu, point to New, and then click String Value.
  5. Type DependOnService, and then press ENTER
  6. On the Edit menu, click Modify.
  7. In the Value data box, type MSSQL$SHAREPOINT, and then click OK.
  8. Quit Registry Editor.

MORE INFORMATION

For more information about Windows Small Business Server 2003, visit the following Microsoft Web site:
http://www.microsoft.com/windowsserver2003/sbs/default.mspx
For more information about Windows SharePoint Services, visit the following Microsoft Web site:
http://technet.microsoft.com/windowsserver/sharepoint/default.aspx

Properties

Article ID: 840685 - Last Review: December 3, 2007 - Revision: 1.6
APPLIES TO
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
Keywords: 
kbtshoot kbprb KB840685

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