When your Microsoft PowerPoint presentation contains a
media file, such as an .mp3, an .mpeg, or an .avi file, you may experience one
or more of the following symptoms:
| • | The media file may not play. |
| • | When you try to insert the media file, you receive the
following error message: Error: MMSYTEM264: "Not enough
memory" |
| • | The media file plays as expected, but a blank box appears
on the slide where you inserted the media file. |
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This problem may occur if the media files path or the file
name is longer than 128 characters.
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To work around this problem, use one or both of the
following methods:
| • | Move the media file to a higher-level folder, or rename the
media file to a shorter file name so that the whole path and file name is not
longer than 128 characters. |
| • | Move the media file to a higher-level folder so that the
whole path and the whole file name of the media file is not longer than 128
characters. |
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