Article ID: 841219 - View products that this article applies to.
When you try to open a word processor file in one of the products that is listed in the "Applies To" section, you may experience either of the following symptoms:
This problem may occur if one or more of the following conditions are true:
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps. To resolve this issue, follow these steps:
Article ID: 841219 - Last Review: November 11, 2004 - Revision: 2.0
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.