Article ID: 841220 - View products that this article applies to.
When you try to print or when you try to preview a spreadsheet or a database file in Microsoft Works, you may receive an error message that is similar to the following:
Microsoft Works Out of Memory
This problem may occur if there is a problem with the printer driver that is installed on your computer.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
To resolve this problem, use the following methods in the order that they appear in.
Method 1: Install a different printer driverContact the manufacturer of your printer to inquire about how to obtain and install the most recent version of the printer driver for your printer.
For information about how to contact about how to contact the manufacturer of your printer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/65416/ )Hardware and software vendor contact information, A-K
(http://support.microsoft.com/kb/60781/ )Hardware and software vendor contact information, L-P
(http://support.microsoft.com/kb/60782/ )Hardware and software vendor contact information, Q-Z
Method 2: Configure the printer as the default printerConfigure the printer driver that you have installed as the default printer. To do this, follow these steps:
Method 3: Install an emulation printer driverIf the problem persists after you install the most recent version of the printer driver for your printer, install an emulation printer driver. An emulation printer driver is a driver that imitates the functionality of a different printer driver. For example, you may be able to resolve this issue if you install the driver for the Hewlett-Packard DeskJet 550C printer or for the Hewlett-Packard LaserJet II printer. To do this, follow these steps if the printer is connected directly to the computer:
Generic HP printersFor LaserJet printers, install HP LaserJet 4. For DeskJet printers, install HP DeskJet 550C.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was corrected in Microsoft Works 8 and in Microsoft Works Suite 2005.
If you install an emulation printer driver and configure it as the default printer, you may want to set the original printer driver as the default printer for when you print from other programs. To configure another printer driver as the default printer, follow these steps:
Article ID: 841220 - Last Review: February 6, 2007 - Revision: 1.4