The %HOMEDRIVE% environment variable does not point to the partition that hosts the user profiles in Windows Server 2003

If you configure Microsoft Windows Server 2003 to host user profiles on a drive or on a drive partition other than the system drive partition, after you start Windows Server 2003, the %HOMEDRIVE% environment variable points to the system drive partition instead of to the drive or to the partition that the user profiles are hosted on.

Additionally, the System event log may generate an event message that is similar to the following event message when 16-bit Windows applications such as Sysedit.exe try to run:

Event Type: Information
Event Source: Application Popup
Event ID: 26
Description:
Application popup: Application Error: WOWEXEC caused a General Protection Fault in module KRNL386.EXE at 0003:0557. Choose close. WOWEXEC will close.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base: