STOP 0x00000079" error message appears on a Windows NT 4.0-based computer

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Article ID: 841384 - View products that this article applies to.
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SYMPTOMS

You may receive the following error message on a blue screen after you install the security update that is described in Microsoft Security Bulletin MS04-011 on a multiprocessor computer:
STOP: 0x00000079 (0x00000002 0x00000002 0x00000000 0x00000000)

CAUSE

This problem occurs if the security update that is described in Microsoft Security Bulletin MS04-011 installs the single processor kernel file (Ntoskrnl.exe) instead of the multiprocessor kernel file (Ntkrnlmp.exe) on a multiprocessor computer. This problem may occur if you manually update your Windows NT 4.0 installation to a multiprocessor kernel without updating the Setup.log file.

Note The multiprocessor kernel file is named Ntkrnlmp.exe in the security update package. However, this file should be renamed to Ntoskrnl.exe and installed when the security update is installed on a multiprocessor computer.

WORKAROUND

To work around this problem, follow these steps:
  1. Restart your computer by using a Windows 2000 or Windows XP CD-ROM (if the computer supports restarting from a CD-ROM), or restart by using the Windows XP Setup disks. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
    310994 Obtaining Windows XP Setup boot disks
  2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console (Windows XP) or press R (to repair an existing Windows 2000 installation), and then at the next screen, press C to continue to the Recovery Console.
  3. If your computer is configured for dual booting or multiple booting, select the relevant Windows NT installation.
  4. When you are prompted to do so, type the administrator password, and then press ENTER.
  5. At the command prompt, type the following commands, and press ENTER after each line:

    Note These commands assume that Windows NT 4.0 is installed in the C:\Winnt folder. If your Windows NT 4.0 installation is in a different folder, modify the following commands to reflect the folder where you installed Windows NT 4.0:

    cd C:\Winnt\system32
    ren ntoskrnl.exe ntoskrnl.001
    copy C:\Winnt\$NtUninstallKB835732$\Ntoskrnl.exe C:\Winnt\system32\Ntoskrnl.exe
  6. Restart the computer and log on to your Windows NT 4.0 installation.
  7. Edit the %SystemRoot%\Repair\Setup.log file to correctly specify that your computer uses a multiprocessor kernel as follows:

    \Winnt\System32\Ntoskrnl.exe = "NTKRNLMP.EXE","e76ab"
  8. Remove the security update that is described in Microsoft Security Bulletin MS04-011 by using Add/Remove Programs, and then restart your computer.
  9. Reinstall the security update that is described in Microsoft Security Bulletin MS04-011.

REFERENCES

For additional information about how to manually modify the Setup.log file for multiprocessor computers, click the following article number to view the article in the Microsoft Knowledge Base:
168132 After applying service pack NT reports single processor
For additional information about known issues that may occur when you install the security update that is described in Microsoft Security Bulletin MS04-011, click the following article number to view the article in the Microsoft Knowledge Base:
835732 MS04-011: Security Update for Microsoft Windows
For additional information about the security update that is described in Microsoft Security Bulletin MS04-011, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/bulletin/ms04-011.mspx

Properties

Article ID: 841384 - Last Review: October 26, 2013 - Revision: 2.4
APPLIES TO
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbnosurvey kbarchive kbprb kbinfo KB841384

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