Image may not appear as expected when you save an image in Office 2004 for Mac Standard Edition and then view the image in a different image viewer

Article ID: 841421 - View products that this article applies to.
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SYMPTOMS

When you save an image in Microsoft Office 2004 for Mac Standard Edition and then view the image in a different image viewer, the image may not appear as expected.
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CAUSE

This problem occurs if both of the following conditions are true:
  • The image that you saved contains shadow effects.
  • The image is saved in Macintosh Picture (PICT) format.
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WORKAROUND

To work around this problem, save the image in Portable Network Graphics (PNG) format. To do this, follow these steps:
  1. Start Office 2004 for the Mac Standard Edition, and then open the file that contains the image that you want to save.
  2. CTRL+click the image that you want to save, and then click Save as Picture.
  3. In the Format box, click Portable Network Graphics (PNG), and then click Save.
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STATUS

Microsoft has confirmed that this is a problem in Microsoft Office 2004 for Mac Standard Edition.
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Properties

Article ID: 841421 - Last Review: October 6, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office 2004 for Mac Standard Edition
Keywords: 
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