Article ID: 841481 - View products that this article applies to.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows Registry
When you use Exchange System Manager on your Microsoft Exchange Server 2003 computer for any operation that requires disk access, you may receive an error message that is similar to the following:
For example, you may receive this error message when you try to turn message tracking on or to turn message tracking off. You may receive this error message when you try to create a new mailbox store.
ID no: c0070001
Exchange System Manager
If you try to change the location of the message tracking log files, you may receive an error message that is similar to the following:
An error occurred during a call to Windows Management Instrumentation
ID no: 80041013
Exchange System Manager
This behavior may occur when both of the following conditions are true:
To resolve this behavior, visit the following NSI Software Web site to download the latest version of Double-Take:
Note This issue was resolved by NSI Software in Double-Take version 4.3.3.
To work around this behavior, follow these steps:
Note The error message that is mentioned in the "Symptoms" section may be returned by the Exchange System Manager when a non-Microsoft cluster resource other than Double-Take is listed in the Cluster Administrator program under Groups - Cluster Group. If the non-Microsoft cluster resource is the source of the problem, disabling the non-Microsoft cluster resource will not work as a workaround. You must remove the resource in the Cluster Administrator program.
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