The Look Up Records dialog box will not return a search for queues in Microsoft Business Solutions CRM 1.2

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SYMPTOMS

If you try to assign a case or activity to another queue in Microsoft CRM 1.2, the Look Up Records dialog box does not filter queues based on the value specified in the Find field.

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 (http://support.microsoft.com/kb/904435/ ) Update Rollup 2 is available for Microsoft CRM 1.2

APPLIES TO

Microsoft CRM 1.2

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kbmbsmigrate kbinfo kbprb kbqfe kbhotfixserver KB841483

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This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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