Article ID: 841494 - View products that this article applies to.
When you try to export an image from Microsoft PowerPoint 2004 for Mac, you may receive an error message that is similar to the following:
When you click More Information, you receive an error signature that is similar to the following:
Microsoft PowerPoint has encountered a problem and needs to close. We are sorry for the inconvenience.
Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2004-03-07 13:15:14 -0800 Application Name: Microsoft PowerPoint Application Version: 11.0.0.040304 Module Name: unknown Module Version: unknown Module Offset: unknown Extra app info: Reg=English Loc=0x0409
This problem may occur if all the following conditions are true:
To work around this problem, follow these steps:
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.