Crawl performance in SharePoint Portal Server 2003 is slower than expected

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Article ID: 841536 - View products that this article applies to.
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SYMPTOMS

In your server farm deployment of Microsoft Office SharePoint Portal Server 2003, you may find that it takes a longer time than expected for SharePoint Portal Server 2003 to crawl content in the portal site, including content in Microsoft Windows SharePoint Services Web sites that are contained in the portal site.

CAUSE

This problem occurs because the gatherer component of SharePoint Portal Server 2003 filters URLs that do not contain file name extensions by using a single-threaded filter pool. For example, URLs that represent documents that are attached to list items in a document library do not contain the file name extension of the document. Performance of crawls decreases when the gatherer component associates URLs with a single-threaded filter.

RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest SharePoint Portal Server 2003 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in SharePoint Portal Server 2003 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
889380 How to obtain the latest service pack for SharePoint Portal Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this software update.

Hotfix replacement information

This hotfix does not replace any other software updates.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date 	     Time    Version     File name
--------------------------------------------
06-May-2004  20:56   1,121,792   Mssrch.msp
After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table:
Date         Time   Version       Size       File name
-------------------------------------------------------
05-May-2004  17:45  11.0.5716.10  2,270,920  Mssrch.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in SharePoint Portal Server 2003 Service Pack 1.

MORE INFORMATION

For more information about how to administer and configure SharePoint Portal Server 2003, see the Microsoft Office SharePoint Portal Server 2003 Administrator's Guide. The Microsoft Office SharePoint Portal Server 2003 Administrator's Guide (Administrator's Help.chm) is located in the Docs folder in the root of the SharePoint Portal Server 2003 CD.

For more information about SharePoint Portal Server 2003, visit the following Microsoft Web site:
http://www.microsoft.com/PRODUCTS/info/product.aspx?view=22&pcid=2f7ba03d-1762-4ae9-b059-23aa198c08fb

Properties

Article ID: 841536 - Last Review: November 15, 2007 - Revision: 3.7
APPLIES TO
  • Microsoft Office SharePoint Portal Server 2003
Keywords: 
kbautohotfix kbshareptportalsvr2003sp1fix kbperformance kbshareptportalsvr2003presp1fix kbqfe kbfix kbbug kbhotfixserver KB841536

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