Article ID: 841536 - View products that this article applies to.
In your server farm deployment of Microsoft Office SharePoint Portal Server 2003, you may find that it takes a longer time than expected for SharePoint Portal Server 2003 to crawl content in the portal site, including content in Microsoft Windows SharePoint Services Web sites that are contained in the portal site.
This problem occurs because the gatherer component of SharePoint Portal Server 2003 filters URLs that do not contain file name extensions by using a single-threaded filter pool. For example, URLs that represent documents that are attached to list items in a document library do not contain the file name extension of the document. Performance of crawls decreases when the gatherer component associates URLs with a single-threaded filter.
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest SharePoint Portal Server 2003 service pack, you do not have to install the hotfix.
Service pack informationThis problem is corrected in SharePoint Portal Server 2003 Service Pack 1.
To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/889380/ )How to obtain the latest service pack for SharePoint Portal Server 2003
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesNo prerequisites are required.
Restart requirementYou do not have to restart your computer after you apply this software update.
Hotfix replacement informationThis hotfix does not replace any other software updates.
File informationThe global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table:
Date Time Version File name -------------------------------------------- 06-May-2004 20:56 1,121,792 Mssrch.msp
Date Time Version Size File name ------------------------------------------------------- 05-May-2004 17:45 11.0.5716.10 2,270,920 Mssrch.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in SharePoint Portal Server 2003 Service Pack 1.
For more information about how to administer and configure SharePoint Portal Server 2003, see the Microsoft Office SharePoint Portal Server 2003 Administrator's Guide. The Microsoft Office SharePoint Portal Server 2003 Administrator's Guide (Administrator's Help.chm) is located in the Docs folder in the root of the SharePoint Portal Server 2003 CD.
For more information about SharePoint Portal Server 2003, visit the following Microsoft Web site:
Contact us for more help
Connect with Answer Desk for expert help.