Article ID: 841692 - Last Review: November 2, 2007 - Revision: 4.8

You see a steady increase in the private bytes of the DDE program that monitors string handles in Windows 2000

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SYMPTOMS

Your application uses Dynamic Data Exchange (DDE) and you see a steady increase in the private bytes of the process.
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CAUSE

This problem may occur when a utility such as Ddespy is used to monitor DDE activity. The DdeCreateStringHandle function can leak 46 bytes if the MF_HSZ_INFO monitor flag is set.
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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Windows 2000 Service Pack 3

Restart requirement

You must restart your computer after you apply this hotfix

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   10-Mar-2004  18:37  5.0.2195.6897  1,720,368  Win32k.sys
   23-Mar-2004  18:17  5.0.2195.6897    742,160  Kernel32.dll
   20-Sep-2003  16:45  5.0.2195.6824    236,304  Cmd.exe
   23-Mar-2004  18:17  5.0.2195.6898    242,448  Gdi32.dll
   23-Mar-2004  18:17  5.0.2195.6824     42,256  Basesrv.dll
   05-Apr-2004  09:26  5.4.15.0           6,656  Spmsg.dll
   05-Feb-2004  12:18  5.0.2195.6896  5,869,056  Sp3res.dll
   15-Nov-2001  15:27                     5,149  Empty.cat
   23-Mar-2004  18:17  5.0.2195.6892     90,264  Rdpwd.sys
   05-Aug-2003  14:14  5.0.2195.6794    385,808  Userenv.dll
   10-Mar-2004  18:37  5.0.2195.6898    181,520  Winlogon.exe
   25-Sep-2003  10:08  5.0.2195.6826    243,984  Winsrv.dll
   30-Apr-2004  11:56  5.0.2195.6920    380,176  User32.dll
   23-Mar-2004  18:17  5.0.2195.6895    335,120  Msgina.dll
   05-Apr-2004  09:27  5.4.15.0         158,208  Spuninst.exe
   23-Mar-2004  18:17  5.0.2195.6824     54,544  Mpr.dll
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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REFERENCES

For additional information about DDE monitoring applications, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/ms648771.aspx (http://msdn2.microsoft.com/en-us/library/ms648771.aspx)
For additional information about the DdeCreateStringHandle function, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/ms648748.aspx (http://msdn2.microsoft.com/en-us/library/ms648748.aspx)
For additional information about the new file naming schema for Microsoft Windows software update packages, click the following article number to view the article in the Microsoft Knowledge Base:
816915  (http://support.microsoft.com/kb/816915/ ) New file naming schema for Microsoft Windows software update packages
For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
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APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server
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Keywords: 
kbautohotfix kbbug kbfix kbwin2000presp5fix kbqfe kbhotfixserver KB841692
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