You cannot log on to a new Exchange account by using Microsoft Outlook Mobile Access

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Article ID: 842027 - View products that this article applies to.
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SYMPTOMS

You cannot log on to your new Microsoft Exchange account by using Microsoft Outlook Mobile Access (OMA).

CAUSE

This issue may occur if you have never before logged on to your Exchange account by using Microsoft Outlook or by using Microsoft Outlook Web Access (OWA).

WORKAROUND

To work around this issue, access your new Exchange account at least one time by using Outlook or by using Outlook Web Access, and then log on to your Exchange account by using Outlook Mobile Access.

Properties

Article ID: 842027 - Last Review: October 25, 2007 - Revision: 1.3
APPLIES TO
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition
Keywords: 
kbprb KB842027

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