Article ID: 842027 - View products that this article applies to.
You cannot log on to your new Microsoft Exchange account by using Microsoft Outlook Mobile Access (OMA).
This issue may occur if you have never before logged on to your Exchange account by using Microsoft Outlook or by using Microsoft Outlook Web Access (OWA).
To work around this issue, access your new Exchange account at least one time by using Outlook or by using Outlook Web Access, and then log on to your Exchange account by using Outlook Mobile Access.
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