Article ID: 842126 - View products that this article applies to.
This article describes the offline Address Book monitoring enhancements that are available in Microsoft Exchange Server 2003 Service Pack 1 (SP1).
In versions of Exchange that are earlier than Exchange 2003 SP1, the offline Address Book typically records successful informational events. Failed events are not logged. This behavior can make troubleshooting offline Address Book problems difficult.
The overall effect of the offline Address Book monitoring enhancements is to increase the usefulness of offline Address Book event logging. Exchange 2003 SP1 logging includes the following benefits:
Some examples of offline Address Book monitoring enhancements in Exchange 2003 SP1 include:
836993This feature was first included in Exchange Server 2003 Service Pack 1.
(http://support.microsoft.com/kb/836993/ )How to obtain the latest updates and service packs for Exchange Server 2003
Character mappingIf characters that are in the offline Address Book configuration object name or in the offline address list name cannot be mapped to the Microsoft Windows Server 2003-based server code page, these characters are replaced with a question mark (?) when the event is recorded. This behavior may occur with a character from another language that does not map to the installed code page on the Exchange computer. To resolve this behavior, use one of the following methods:
Method 1Rename the offline Address Book or the offline address list by using characters that are supported by the code page that is installed on your Exchange computer. To do this, right-click the address object that you want in Exchange System Manager, and then click Rename.
Method 2Move the offline address list to a Windows Server 2003-based computer that has the localized language version installed for the character that you are trying to view. To do this: