Important This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:
256986
(http://support.microsoft.com/kb/256986/
)
Description of the Microsoft Windows Registry
This error message may occur if one of the following
conditions is true:
The media file that you are trying to play is not a
supported file format for Windows Media Player, or the media file uses a codec
that is not supported by Windows Media player.
You must update to the latest version of Windows Media
Player.
The Quartz.dll file is missing or damaged.
A registry key is missing or damaged.
The codec that is required to play the media file is
missing or damaged.
To troubleshoot this error message, follow these steps. Test
to determine if the issue is resolved after each step.
Note Windows Media Player does not support playing every kind of media
file format that is currently available but does provide support for the most
common media file formats. Make sure that your media file uses a supported
format. If your media file does not use a supported format, do not follow the
steps after step 1. If Windows Media Player does not support the file format
that you are using, contact the distributor of the file to inquire about the
availability of a viewer for the file.
Verify that Windows Media Player supports the file format
that you are using. Windows Media Player supports the following file formats:
Windows Media formats: .asf, .asx, .avi, .wav, .wax,
.wma, .wm, .wmv
Musical Instrument Digital Interface (MIDI) formats:
.mid, midi, .rmi
UNIX formats: .au, .snd
Note Windows Media Player does not support playing .avi files that are
created by using the Microsoft MPEG4v3 codec. The file must be encoded again by
using the original source in a supported format such as the .asf format. To do
this, you can use the Windows Media tools. For additional information, visit
the following Microsoft Web site:
If you have access to the original source, contact the creator of
the file and request that the creator convert the file to a supported Windows
Media Player file format. Microsoft supports MPEG4v3 files in .asf streaming
format only. These files are not supported in an .avi file format.
Verify that you can play a media file that uses the same
file name extension as the file that you were playing when you received the
error message.
For additional information about file formats that
Windows Media Player supports, click the following article number to view the
article in the Microsoft Knowledge Base:
316992
(http://support.microsoft.com/kb/316992/
)
Windows Media Player multimedia file formats
If the other file plays correctly, the original file
that you were trying to play may be damaged. If you receive an error message
when you play both the files, go to the next step.
Remove Windows Media Player, restart the computer, rename
the Quartz.dll file, and then reinstall Windows Media Player. To remove Windows
Media Player, follow these steps:
Click Start, point to Settings, and then click Control Panel.
Double-click Add/Remove Programs.
On the Install/Uninstall tab, click Microsoft Windows Media Player in the list of installed programs, and then click Add/Remove.
When you are prompted to confirm the removal, click Yes.
For
additional information about how to remove the Quartz.dll file, click the
following article number to view the article in the Microsoft Knowledge Base:
246294
(http://support.microsoft.com/kb/246294/
)
Error message: No combination of filters could be found to render the stream (Error=80040218)
Note This procedure in step 3 for removing and reinstalling Windows
Media Player works only if you are using the latest version of the player. This
option is not available in Microsoft Windows XP. To download the latest version
of Windows Media Player, visit the following Microsoft Web site:
Reinstall the latest version of Microsoft DirectX.
For additional
information about how to troubleshoot and install DirectX, click the following
article numbers to view the articles in the Microsoft Knowledge Base:
179113
(http://support.microsoft.com/kb/179113/
)
How to download and install DirectX
157730
(http://support.microsoft.com/kb/157730/
)
How to determine the version of DirectX using the DirectX Diagnostic Tool
Verify that you are using the correct codec for the media
file that you are trying to play.
For additional information about how to verify, install, and troubleshoot audio
codecs, click the following article numbers to view the articles in the
Microsoft Knowledge Base:
142731
(http://support.microsoft.com/kb/142731/
)
How to install and remove codecs and MCI devices in Windows
141801
(http://support.microsoft.com/kb/141801/
)
Troubleshooting audio and video Codecs in Windows 95/98
191533
(http://support.microsoft.com/kb/191533/
)
Media Player cannot play .avi file using Indeo 4.x codec
221831
(http://support.microsoft.com/kb/221831/
)
Unable to download the appropriate decompressor
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own
risk.
Verify that the following registry key and its
associated values exist.
For additional information about Windows Media
Player Invalid File Format Error Message , click the following article number
to view the article in the Microsoft Knowledge Base:
234019
(http://support.microsoft.com/kb/234019/
)
Windows Media Player invalid file format error message