Article ID: 842196 - View products that this article applies to.
When you try to install an update from the Microsoft Windows Update Web site on a Microsoft Windows Server 2003-based computer, you may receive the following error message:
The product key used to install Microsoft Windows may not be valid. Please contact your system administrator or retailer immediately to obtain a valid Product Key. You may also contact Microsoft Corporation's Anti-Piracy Team by emailing firstname.lastname@example.org if you think you have purchased pirated Microsoft software. Please be assured that any personal information you send to the Microsoft Anti-Piracy Team will be kept in strict confidence.
This issue may occur if the product key that you used to install Windows Server 2003 matches one of product keys that Microsoft has determined to be not valid.
The product keys that have been determined by Microsoft to be not valid create a product ID that matches one of the following product IDs:
To resolve this issue, follow these steps:
To purchase a valid retail Windows Server 2003 product, visit your local retailer, or visit the following Microsoft Web site:
http://www.microsoft.com/products/info/default.aspx?View=22If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, visit the following Microsoft Web site:
Article ID: 842196 - Last Review: June 20, 2014 - Revision: 4.0