Article ID: 842227 - View products that this article applies to.
When you use the Mailbox Merge Program (ExMerge) on a Microsoft Exchange Server 2003 computer to import messages from a .pst file to a mailbox, special folders are renamed to the name of the source folder.
Service pack informationTo resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/836993/EN-US/ )How to obtain the latest service packs for Exchange Server 2003
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 15-Jun-2004 20:28 6.5.6980.94 539,648 Exmerge.exe
Important This hotfix updates the version of Exmerge.exe that is included with the original released version of Exchange 2003. If you have Exchange Server 2003 Service Pack 1 (SP1), you must install the hotfix that is described in the following Microsoft Knowledge Base article:
(http://support.microsoft.com/kb/884857/ )The Mailbox Merge Program renames special folders in a mailbox to match the special folder names in a personal folder file when you import messages in Exchange Server 2003 S884857
Hotfix installation informationAfter you install the hotfix, you must modify the Exmerge.ini file and add the following key:
RenameSpecialFolders = 0The following behavior occurs, depending on the value that is set for the RenameSpecialFolders key in the Exmerge.ini file:
To install the hotfix and modify the Exmerge.ini file, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Exchange Server 2003 Service Pack 2.
For more information about special folders, visit the Special Folders Web page on the following MSDN Web site:
http://msdn2.microsoft.com/en-us/library/ms530997.aspxFor additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/817903/ )New naming schema for Exchange Server software update packages