Cach khc phuc s c ng b hoa khi ban ng b hoa hp th Exchange Server vi tp .ost trong Outlook

D?ch tiu ? D?ch tiu ?
ID c?a bi: 842284 - Xem s?n ph?m m bi ny p d?ng vo.
Bung t?t c? | Thu g?n t?t c?

? Trang ny

Tm t?t

Bi vi?t ny m t? cch kh?c ph?c cc s? c? b?n c th? g?p ph?i khi ?ng b? ho h?p th Microsoft Exchange Server v?i t?p th m?c ngo?i tuy?n (.ost) trong Microsoft Office Outlook 2003 ho?c trong Microsoft Office Outlook 2007.

GII THIU

Thng tin sau y m ta cach khc phuc cac s c ban co th gp phai khi ng b hoa hp th Exchange Server vi tp .ost.

Xac inh liu cac cp gian tuyn ang c ng b hoa hay khng

xac inh liu cac cp gian tuyn ang c ng b hoa ung cach hay khng, hay lam theo nhng bc sau:
  1. Bm chut phai vao cp ma ban mun kim chng, ri bm Thuc tinh.
  2. Bm tabng b hoa. Nu ban khng thy tabng b hoa thi ban a khng thit lp h s cua ban su dung cp gian tuyn.
  3. TrongThng k cho cp nay, kim chng cac thit t trong cac trng sau:

    ng b hoa ln cui vao: Ngay

    Cp may phuc vu cha:# Muc

    Cp gian tuyn cha:# Muc
Nu ng b hoa ang hoat ng ung cach, s muc trong trng Cp may phuc vu cha va trng Cp gian tuyn cha ging nhau. Nu ng b hoa khng hoat ng ung cach, hoc nu ng b hoa khng hoat ng ung gia cp may phuc vu va cp gian tuyn, ban phai kim chng cac thit t h s. lam iu nay, hay lam theo nhng bc sau sao cho thich hp vi phin ban Outlook ma ban ang chay.

Outlook 2003

  1. Trn menu Cng cu, bm Tai khoan E-mail.
  2. Trong hp thoai Tai khoan E-mail, am bao tuy chon Xem hoc thay i tai khoan e-mail hin tai c chon bn di phn E-mail, ri bm Tip theo.
  3. Trong danh sach Chuyn th mi n vi tri sau, am bao Hp th - tn tai khoan c chon.
  4. Bm i tng Microsoft Exchange Server, sau o bm Thay i.
  5. Xac nhn tuy chon S dung Ch m n Exchange c chon, sau o bm Tip.
  6. Bm Kt thuc, ri bm OK.
  7. Thoat Outlook, sau o m lai Outlook

Outlook 2007

  1. Trn menuCng cu bm Thit t Tai khoan.
  2. Bm tab Tp D liu ri am bao rng Hp th - tn tai khoan c t lam mc inh.
  3. Bm tab E-mail.
  4. Bm Hp th - tn tai khoan ri bm Thit t.
  5. Bm tab Nng cao, kim chng rng tuy chon S dung Ch m n Exchangec chon, sau o bm OK.
  6. Trong hp thoai Thit t Tai khoan, bm ong.
  7. Thoat Outlook, sau o m lai Outlook

Outlook 2010

  1. Trn menu Tp, bm Thit t Tai khoan va Chon Thit t Tai khoan t danh sach.
  2. Bm tab Tp D liu ri am bao rng Hp th - tn tai khoan c t lam mc inh.
  3. Bm tab E-mail.
  4. Bm Hp th - tn tai khoan ri bm Thay i.
  5. Xac nhn tuy chon S dung Ch m n Exchange c chon ri bm OK.
  6. Trong hp thoai Thit t Tai khoan, bm ong.
  7. Thoat Outlook, sau o m lai Outlook

ng b hoa lai cac cp

Sau khi ban kim tra nhng thit t nay, s dung mt trong cac phng phap sau ng b hoa lai cac cp.

ng b hoa bng tay

  1. Trong ngn Danh sach Cp, bm cp ma ban mun ng b hoa.
    Nu ban khng nhin thy ngn Danh sach Cp, bm Danh sach Cp trn menu Bt u.
  2. Trn menu Cng cu, tro chut vao Gi/Nhn, sau o bm Cp nay (Microsoft Exchange Server) ng b hoa cp gian tuyn, hoc bm Gi/Nhn Tt ca ng b hoa tt ca cac cp gian tuyn.
Trong Outlook 2010 bm Gi/Nhn, ri bm Gi/Nhn Tt ca ng b hoa tt ca cac cp gian tuyn.

Khi quy trinh ng b hoa bt u, ban nhin thy thng bao trang thai ng b hoa phn phia di bn phai cua man hinh. Nu ban co nhiu muc trong hp th va gn y ban cha ng b hoa cac cp gian tuyn, quy trinh ng b hoa co th keo dai hn 30 phut.

ng b hoa t ng

ng b hoa tt ca cac cp gian tuyn mi ln ban vao mang va mi ln ban thoat Outlook, lam theo nhng bc sau:
  1. Trn menuCng cu bm Tuy chon.
  2. Bm tabThit lp Th.
  3. Trong phn Gi/Nhn, bm chon hp kim Gi ngay khi kt ni.
  4. Bm Gi/Nhn.
  5. Trong hp thoai Gi/Nhn Nhom, am bao tuy chon Thc hin gi/nhn t ng khi thoat c chon, ri bm ong.
  6. Bm OK.

Tao mt tp .ost mi va ng b hoa lai cac cp gian tuyn

Nu tt ca cac cp tr cp Hp th n c ng b hoa, hoc nn ban khng th ng b hoa cac cp, ban co th a lam hong tp .ost. khc phuc s c nay, tao mt tp .ost mi ri ng b hoa lai cac cp.

Cach tao tp .ost mi va ng b hoa cac cp

tao mt tp .ost mi, i tn tp .ost cu, sau o ng b hoa tp .ost mi vi may tinh ang chay Microsoft Exchange Server. Khi ban i tn tp .ost cu, Outlook tao mt tp mi. thc hin vic nay, lam theo nhng bc sau:
  1. Thoat tt ca cac chng trinh.
  2. Bm Bt u, tro chut ti Tim kim, ri bm i vi Tp hoc Cp.
  3. Trong hp thoai tim kim, bm Tt ca cac tp va cp.
  4. Trong tab Tt ca hoc mt phn tn tp, go *.ost .
  5. Khng go bt ky ni dung gi vao Mt t hoc cum t trong tp.
  6. Bm ia cng trong danh sach Tim trong. Sau o, di tuy chon Thm tuy chon nng cao, bm chon hp kim Bao gm cp con, ri bm Tim kim

    Trong ct Tn, ban thy tp .ost. Vi tri mc inh cua tp .ost tp nh sau.

    i vi Microsoft Windows 2000, Microsoft Windows NT, Microsoft Windows XP va Microsoft Windows Server 2003
    C:\Documents and Settings\user name\Local Settings\Application Data\Microsoft\Outlook
  7. Bm chut phai vao tp .ost, ri bm i tn. i tn tp s dung phn m rng tn tp khac, nh phn m rng tn tp la .old thay vi phn m rng tn tp la .ost.
  8. Trn menu Tp, bm ong.
  9. Khi ng Outlook, tro chut vao Gi/nhn trn menu Cng cu, ri bm Gi/Nhn Tt ca.
Ban nhin thy trang thai cua ng b hoa mi phn phia di bn phai cua man hinh, va by gi ban co tp .ost mi.

Vi tp .ost la tp ban sao thng tin c lu tr trong hp th Exchange Server, quy trinh nay khng lam hong bt ky thng tin nao.

Thay th tp h tr Exchange Server bi hong

Nu ban vn khng th khi phuc ng b hoa, tp h tr dich vu Microsoft Exchange Server co th bi hong. ? thay th? t?p h? tr? Exchange Server b? h?ng, tr?c tin b?n ph?i xo cc t?p h? tr? d?ch v? Exchange Server r?i thay th? t?p ? xo b?ng t?p Outlook ban ?u.

yu cu chung ti loai bo cac tp h tr dich vu Exchange Server giup ban, hay i ti phn "Khc phuc s c giup ti". Nu ban mun t loai bo cac tp h tr dich vu Exchange Server, hay i ti phn " ti t khc phuc s c".

Khc phuc s c cho ti

khc phuc s c nay t ng, hay bm nut hoc lin kt Khc phuc s c. Trong hp thoai Tai Tp xung, bm Chay ri lam theo cac bc trong Thut sy Khc phuc s c.
Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
assets fixit1
Xo t?p h? tr? d?ch v? Exchange Server
Microsoft Fix it 50670
Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
assets fixit2


Chu y
  • Thut sy nay co th chi co bng ting Anh. Tuy nhin, ban va t? ?ng c?ng s? ho?t ?ng ?i v?i cc phin b?n ngn ng? khc c?a Windows.
  • Nu ban hin khng lam vic trn may tinh xay ra s c, hay lu giai phap Khc phuc s c vao ia flash hoc CD ri chay trn may tinh co s c.



ti t khc phuc s c

Cach loai bo cac tp h tr dich vu Microsoft Exchange Server cho Outlook 2003

thc hin vic nay, hay lam theo cac bc sau:
  1. Bm Bt u, tro chut vao Chng trinh, ri bm Windows Explorer.
  2. i tn cac tp sau bng cach s dung phn m rng tn tp la .old:
    • Emsabp32.dll
    • Emsmdb32.dll
    • Emsui32.dll
    Chu y
    • i tn tp, bm chut phai vao tp, sau o bm i tn.
    • Vi tri mc inh cua tp nay nh sau:
      C:\Program Files\Common Files\System\MSMAPI\1033

Cach loai bo cac tp h tr dich vu Microsoft Exchange Server i vi Outlook 2007

thc hin iu nay, hay lam theo cac bc sau:
  1. Bm Bt u, tro chut vao Chng trinh, ri bm Windows Explorer.
  2. i tn tp sau bng cach s dung phn m rng tn tp la .old:
    Emsmdb32.dll
    Chu y
    • i tn tp, bm chut phai vao tp, sau o bm i tn.
    • Vi tri mc inh cua tp nay nh sau:
      C:\Program Files\Common Office\OFFICE12

Cach thay th cac tp h tr dich vu Exchange Server

thay th cac tp h tr ma ban a i tn t phng tin gc, hay lam theo cac bc sau:
  1. Bm Bt u, bm Chay, go cmd, ri bm OK.
  2. Bm up Thm/Loai bo Chng trinh.
  3. Bm Microsoft Office, ri bm Thay i.
  4. Bm Cai t lai hoc Sa cha, ri bm Cai t lai Office.

Thng tin thm

bit thm thng tin v cac cp gian tuyn va quy trinh ng b hoa, bm vao s bai vit sau y xem bai vit trong C s Kin thc Microsoft:
195436 Th t xa, cp gian tuyn, va lam vic gian tuyn

Thu?c tnh

ID c?a bi: 842284 - L?n xem xt sau cng: 02 Thang Mi Hai 2013 - Xem xt l?i: 3.0
p d?ng
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2003
T? kha:
kbprod2web kbhowto kbfixme kbmsifixme KB842284

Cung cp Phan hi

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com