Article ID: 842315 - Last Review: April 7, 2006 - Revision: 3.4 You receive the "Error accessing file. Network connection may have been lost" error message when you run a VBA macro that copies a presentation to a new presentation in PowerPoint 2003
For a Microsoft PowerPoint 2002 version of this article, see 840652
(http://support.microsoft.com/kb/840652/
)
.
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:256986
(http://support.microsoft.com/kb/256986/
)
Description of the Microsoft Windows registry On This PageSYMPTOMSWhen you run a Microsoft Visual Basic for Applications (VBA) macro that copies a presentation to a new presentation in Microsoft Office PowerPoint 2003, you receive the following error message: Error accessing file. Network connection may have been lost. CAUSEThis problem occurs when all the following conditions are true:
RESOLUTIONThis problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix. Service pack informationThis problem is corrected in Office 2003 Service Pack 2.To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 870924
(http://support.microsoft.com/kb/870924/
)
How to obtain the latest service pack for Office 2003 After you install the service pack, follow the steps that are listed in the "More Information" section of the article to set the Hotfix12394 registry key and to activate the hotfix. Hotfix informationHow to obtain the hotfixThis issue is fixed in the PowerPoint 2003 post-Service Pack 1 Hotfix Package that is dated August 20, 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:839630
(http://support.microsoft.com/kb/839630/
)
Description of the PowerPoint 2003 post-Service Pack 1 hotfix package: August 20, 2004
After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the Hotfix12394 registry key and to activate the hotfix.STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Office 2003 Service Pack 2. MORE INFORMATIONWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. To this hotfix, follow these steps:
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