Article ID: 842428 - Last Review: November 15, 2007 - Revision: 2.4

FIX: An NIS client experiences slow performance when it runs the "ls –l" command if the local site does not have any domain controllers for child domains

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SYMPTOMS

A Network Information Service (NIS) client runs the "ls -l" UNIX command or a similar request that requires user and group information from NIS. If the local site does not contain any domain controllers (DCs) for the child domains, the NIS client may experience slow performance in the execution of the command.

Note Long delays that can cause a time-out for NIS operations can also occur if the DNS and NIS servers are located on different computers. These delays occur especially if the link between these computers is not fast enough. When the link is not fast enough, NIS commands must follow the LDAP referrals to the Forest and Domain (cross-site) DNS zones. Notice that, although this symptom resembles the one that is described earlier, this behavior will not change when you apply the hotfix in this article. To work around this behavior, use one or both of the following methods:
  • Reconfigure the net so that the servers are on the same computer.
  • Reconfigure the net so that the servers are linked by fast links.
Additionally, when you run the ypcat command on an NIS server, users might receive the following error message:
Call failed. : RPC: Unable to send; errno = no error string available
This problem occurs even if the rpcinfo -p command provides correct information.

CAUSE

This problem occurs when the local site does not have any DCs for the child domains. Therefore, it must follow referrals to complete the Lightweight Directory Access Protocol (LDAP) query. When the NIS client chases the referrals, the ypmatch command may take some time to be completed.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
   Date         Time   Version     Size     File name
   ---------------------------------------------------
   15-May-2004  00:35  8.0.1969.7  181,760  Nissvc.exe       

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Active Directory referrals, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn2.microsoft.com/en-us/library/ms677913.aspx (http://msdn2.microsoft.com/en-us/library/ms677913.aspx)
For more information about Microsoft Windows Services for Unix 3.5, visit the following Microsoft Web site:
http://www.microsoft.com/windows/sfu/ (http://www.microsoft.com/windows/sfu/)
For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows Services for UNIX 3.5
Keywords: 
kbautohotfix kbhotfixserver kbbug kbfix kbqfe KB842428
 

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