Description of the improvements and the additions to the Outlook 2003 Junk E-Mail Filter features after you apply Office 2003 SP1
On This PageSUMMARYThe Microsoft Office 2003 Service Pack 1 (SP1) includes many improvements and additions to the Microsoft Office Outlook 2003 Junk E-mail Filter features. The "More Information" section provides additional details about the improvements and the additions to the Outlook 2003 Junk E-mail Filter features. IntroductionHow to stop client rules from running on junk e-mail messagesBefore providing you with information about the improvements to the Junk E-Mail Filter, it is important to quickly summarize when and how the Junk E-mail Filter works in Microsoft Exchange and in Microsoft Outlook.If you are using Outlook 2003 in Online mode, the Microsoft Exchange 2003 server filters your e-mail messages based on the domain and on the e-mail address of the sender. In this situation, the Blocked Senders List, the Safe Senders List, and the Safe Recipients List are used. However, one limitation of using the Exchange 2003 server is that the e-mail message is not filtered based on the Subject box or on the text that is in the body of the e-mail message. This is a limitation of the Junk E-mail Filter when you use Outlook 2003 in Online mode with Exchange 2003 server. Note, this limitation also occurs for OWA 2003. If you are using Outlook 2003 in Online mode with a mailbox that is on either a Microsoft Exchange 2000 server or on a Microsoft Exchange 5.5 server, junk e-mail filtering is not performed by Microsoft Outlook or by Microsoft Exchange. Outlook lets you to create the Blocked Senders List, the Safe Senders List, and the Safe Recipients List, but these lists are not used to filter junk e-mail messages in this configuration. Note that Outlook displays a warning message advising you that the Junk E-mail Filter features are not available in this configuration. If you are using Outlook 2003 in Cached Mode, or if you are using a local personal folders (.pst) file store (for example, if you are using a POP3 account), the client-side Junk E-mail Filter scans all the sections of an e-mail message for junk e-mail. Additionally, if you are using either an Exchange Server 2003 account or a local .pst store with a non-Exchange account, you can use the Blocked Senders List, the Safe Senders List, and the Safe Recipients List to filter junk e-mail. How the Junk E-mail Filter functions in Outlook 2003 without Office 2003 SP1 installedThe following information describes the how the Junk E-mail Filter functions before you install Office 2003 SP1:
How the Junk E-mail Filter functions in Outlook 2003 after you install Office 2003 SP1If you have Office 2003 SP1 installed on your computer, e-mail messages are scanned to see if it is junk e-mail before Outlook 2003 runs any client-side rules. If the e-mail message is determined to be junk e-mail, the rule will not be processed for that e-mail message. If the e-mail message is determined not to be junk e-mail, the rule processing continues as expected.The following table outlines the scenarios that are covered by rules and by the Junk E-mail Filter.
If you try to use the Run Rules Now option on the Rules and Alerts tab on the Junk E-mail folder, the selected rules will run on all e-mail messages that are contained in the selected folders and optionally, their sub folders. This is consistent with providing the ability to use the Run Rules Now on the Deleted Items folder. You can automatically add recipients to the Safe Senders ListIf you have Office 2003 SP1 installed on your computer, the Outlook 2003 Junk E-mail Filter has been improved to better define what is consider junk e-mail by treating e-mail threads that are initiated by you as safe e-mail messages. Because you sent the original e-mail message, any replies that come back to you are ignored by the Junk E-mail Filter, regardless of their content or their domain.Outlook 2003 will view the current Safe Senders List and then add each valid SMTP recipient's e-mail address that is in the e-mail message to the Safe Senders List, if it has not already been added. Note, internal Exchange e-mail addresses are ignored and are not added to the Safe Senders List. Configuration and deployment to configure the Safe Senders ListBy default, this Junk E-mail Filter is not turned on in Outlook 2003. However, you can configure the Safe Senders tab in Junk E-mail Options. To do this, follow these steps:
This configuration can also be deployed with a System Policy. Use the following registry data value to configure the Safe Senders List: Registry key:HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\Options\Mail Value: JunkMailTrustOutgoingRecipients Type: DWORD Data: 0=disabled; 1=enabled Conflict handlingIf a sender exists in both the Safe Senders List and the Blocked Senders List, the information that is in the Safe Senders List is used. The e-mail messages that are sent from an e-mail address in either of these two lists will never be considered junk e-mail. The resolution to any conflicts caused by this configuration is to manually remove the sender’s e-mail address from either the Safe Senders List or the Blocked Senders List.If a specific SMTP e-mail address is listed in the Blocked Senders List, but the SMTP domain for that user is included in the Safe Senders List, the e-mail message is treated as junk e-mail. By design, the Junk E-mail Filter uses the specific SMTP e-mail addresses if there is a conflict between the Safe Senders List and the Blocked Senders List with any entry that contains only the SMTP domain name. Blocking International e-mailOffice 2003 SP1 incorporates two new lists in the Junk E-mail Filter that are designed to block additional types of e-mail messages based on encoding text and the country code:
These two new lists allow you to filter e-mail messages that contain text that appears to be in another language. Additionally, the two new lists filter e-mail messages if the sender’s domain ends with a two-character country code in their SMTP address. These new lists allow you to more granularly control the e-mail messages that are considered as junk e-mail messages when they are not caught by the Junk E-mail Filter. Both lists can be accessed on the new International tab in the Junk E-mail Options dialog box. With these two new lists enabled, the e-mail message is moved to the Junk E-mail folder when you receive an e-mail message that either matches a blocked encoding or a blocked top-level domain. The following list outlines how e-mail message are handled when you use the Junk E-mail Filter with the Blocked Encodings List and the Blocked Top-Level Domains List:
How to configure either blocked encodings or blocked top-level domainsTo configure either blocked encodings or blocked top-level domains, click either the Blocked Encodings option or the Blocked Top-Level Domains option on the International tab in the Junk E-mail Options dialog box. The following behaviors apply to both the Blocked Encodings option and the Blocked Top-Level Domains option:
Just like the Safe Senders List, the Blocked Senders List, and the Safe Recipients List that are available before Office 2003 SP1, the Blocked Encodings List and the Blocked Top-Level Domains List are stored in your mailbox and in your Outlook profile in the registry. However, you cannot deploy the new list settings to multiple computers or mailboxes. You must manually configure the settings on each computer. Limit of the junk e-mail listsBy default, you have the following limit on the total size of the junk e-mail lists:
Therefore, if you are using these lists extensively with an Exchange 2003 mailbox, you might hit the 512 KB limit. The workaround for this is to increase the limit by using the following registry key on the Exchange 2003 server: Registry key: HKLM\System\CurrentControlSet\Services\MSExchangeIS\ParametersSystem Value: Max Extended Rule Size Type: DWORD Data: maximum size, in bytes, you want to allow for the junk e-mail rule Note, the junk e-mail list limit is not new to Office 2003 SP1. It is only mentioned in this article because you may experience the limit a bit faster with the additional block lists that are available in Office 2003 SP1.
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