"No results found" error message when you search for content on a top-level Windows SharePoint Services Web site in SharePoint Portal Server 2003

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Article ID: 842568 - View products that this article applies to.
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SYMPTOMS

When you search for content on a top-level Microsoft Windows SharePoint Services Web site that is stored in Microsoft Office SharePoint Portal Server 2003, you receive an error message that is similar to the following:
No results found
You do not experience these symptoms if you search for content in the portal site. Additionally, if you use SQL Server Enterprise Manager to view the properties of the full-text catalog in the SiteName_SITE database in Microsoft SQL Server, you may find that no items are indexed. If you try to index the full-text catalog, you may receive an error message that is similar to the following:
Error 7605: Full-text catalog ‘ix_CatalogName_SITE’ has been lost. Use SPS_fulltext_catalog to rebuild and repopulate this full-text catalog.

CAUSE

This issue may occur if a problem with the full-text catalog in the SiteName_SITE database prevents indexes from being generated correctly.

RESOLUTION

To resolve this issue, rebuild the full-text catalog. To do this, follow these steps:
  1. Start SQL Server Enterprise Manager.
  2. Expand Databases, expand the SiteName_SITE database, and then click Full-Text Catalogs.
  3. In the right pane, right-click the full-text catalog, and then click Rebuild Catalog.
  4. When you are prompted to confirm that you want to rebuild the full-text catalog, click Yes.
  5. Quit SQL Server Enterprise Manager.

MORE INFORMATION

For more information about how to rebuild a full-text catalog in SQL Server, see the "Full-Text Indexes" section of SQL Server Books Online.

For more information about SharePoint Portal Server 2003, visit the following Microsoft Web site:
http://www.microsoft.com/PRODUCTS/info/product.aspx?view=22&pcid=2f7ba03d-1762-4ae9-b059-23aa198c08fb
For more information about Windows SharePoint Services, visit the following Microsoft Web site:
http://technet.microsoft.com/windowsserver/sharepoint/default.aspx

Properties

Article ID: 842568 - Last Review: September 26, 2007 - Revision: 1.7
APPLIES TO
  • Microsoft Office SharePoint Portal Server 2003
  • Microsoft Windows SharePoint Services 2.0
Keywords: 
kberrmsg kbprb KB842568

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