Article ID: 842743 - View products that this article applies to.
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After you establish a Routing and Remote Access service connection with your Microsoft Windows 2000-based computer that is running the Line Printer Daemon (LPD) print service, print jobs that are sent from Line Printer Remote (LPR) clients to LPD on your computer do not work. This problem may occur if the computer that is acting as the LPD server is running Windows 2000 Service Pack 4 (SP4).
This problem occurs because of a timing issue. When the Windows 2000 client establishes a new connection that uses the Routing and Remote Access service, the spooler service does not correctly handle the new address that is received from the Routing and Remote Access service connection.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesWindows 2000 SP4 must be installed.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------- 24-Mar-2004 02:17 5.0.2195.6824 42,256 Basesrv.dll 21-Sep-2003 00:45 5.0.2195.6824 236,304 Cmd.exe 04-Jun-2004 02:13 0.2.0.1 138,000 Faxui.dll 19-Jun-2003 20:05 5.0.2195.6660 233,744 Gdi32.dll 24-Mar-2004 02:17 5.0.2195.6897 742,160 Kernel32.dll 04-Jun-2004 02:13 5.0.2195.6924 256,272 Localspl.dll 24-Mar-2004 02:17 5.0.2195.6824 54,544 Mpr.dll 04-Jun-2004 02:13 5.0.2195.6930 335,120 Msgina.dll 24-Mar-2004 02:17 5.0.2195.6892 90,264 Rdpwd.sys 01-Jun-2004 21:22 5.0.2195.6934 5,880,832 Sp3res.dll 04-Jun-2004 02:13 5.0.2195.6938 80,144 Spoolss.dll 24-Mar-2004 02:17 5.0.2195.6897 403,216 User32.dll 05-Aug-2003 22:14 5.0.2195.6794 385,808 Userenv.dll 02-Jun-2004 21:59 5.0.2195.6938 1,631,312 Win32k.sys 19-Jun-2003 20:05 5.0.2195.6681 97,040 Win32spl.dll 11-Mar-2004 02:37 5.0.2195.6898 181,520 Winlogon.exe 04-Jun-2004 02:13 5.0.2195.6935 244,496 Winsrv.dll 24-Mar-2004 02:17 5.0.2195.6897 742,160 Kernel32.dll 02-Jun-2004 21:59 5.0.2195.6938 1,631,312 Win32k.sys 04-Jun-2004 02:13 5.0.2195.6935 244,496 Winsrv.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information about how hotfix packages are named and about other terms for software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 842743 - Last Review: October 26, 2013 - Revision: 4.0