Article ID: 842743 - Last Review: February 20, 2007 - Revision: 3.6

You cannot print to a Line Printer Daemon (LPD) print service printer

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SYMPTOMS

After you establish a Routing and Remote Access service connection with your Microsoft Windows 2000-based computer that is running the Line Printer Daemon (LPD) print service, print jobs that are sent from Line Printer Remote (LPR) clients to LPD on your computer do not work. This problem may occur if the computer that is acting as the LPD server is running Windows 2000 Service Pack 4 (SP4).
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CAUSE

This problem occurs because of a timing issue. When the Windows 2000 client establishes a new connection that uses the Routing and Remote Access service, the spooler service does not correctly handle the new address that is received from the Routing and Remote Access service connection.
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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Windows 2000 SP4 must be installed.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size       File name 
   ----------------------------------------------------------

   24-Mar-2004  02:17  5.0.2195.6824      42,256  Basesrv.dll      
   21-Sep-2003  00:45  5.0.2195.6824     236,304  Cmd.exe          
   04-Jun-2004  02:13  0.2.0.1           138,000  Faxui.dll        
   19-Jun-2003  20:05  5.0.2195.6660     233,744  Gdi32.dll        
   24-Mar-2004  02:17  5.0.2195.6897     742,160  Kernel32.dll     
   04-Jun-2004  02:13  5.0.2195.6924     256,272  Localspl.dll     
   24-Mar-2004  02:17  5.0.2195.6824      54,544  Mpr.dll          
   04-Jun-2004  02:13  5.0.2195.6930     335,120  Msgina.dll       
   24-Mar-2004  02:17  5.0.2195.6892      90,264  Rdpwd.sys
   01-Jun-2004  21:22  5.0.2195.6934   5,880,832  Sp3res.dll       
   04-Jun-2004  02:13  5.0.2195.6938      80,144  Spoolss.dll      
   24-Mar-2004  02:17  5.0.2195.6897     403,216  User32.dll       
   05-Aug-2003  22:14  5.0.2195.6794     385,808  Userenv.dll      
   02-Jun-2004  21:59  5.0.2195.6938   1,631,312  Win32k.sys
   19-Jun-2003  20:05  5.0.2195.6681      97,040  Win32spl.dll     
   11-Mar-2004  02:37  5.0.2195.6898     181,520  Winlogon.exe     
   04-Jun-2004  02:13  5.0.2195.6935     244,496  Winsrv.dll       
   24-Mar-2004  02:17  5.0.2195.6897     742,160  Kernel32.dll     
   02-Jun-2004  21:59  5.0.2195.6938   1,631,312  Win32k.sys
   04-Jun-2004  02:13  5.0.2195.6935     244,496  Winsrv.dll
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For additional information about how hotfix packages are named and about other terms for software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915  (http://support.microsoft.com/kb/816915/ ) New file naming schema for Microsoft Windows software update packages
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
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APPLIES TO
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
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Keywords: 
kbautohotfix kbqfe kbhotfixserver kbbug kbfix kbwin2000presp5fix KB842743
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