The mailbox rule actions are not applied to mailing list messages in Entourage for Mac

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Article ID: 842876 - View products that this article applies to.
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SYMPTOMS

When you receive a mailing list message in Microsoft Entourage for Mac, only the Mailing List Manager rule actions are applied to the mailing list message. The mailbox rule actions are not applied to the mailing list message.

This problem occurs even if the Do not apply rules to list messages check box is not selected on the Advance tab in the Edit Mailing List Rule dialog box.

WORKAROUND

To work around this problem, you must manually apply the mailbox rule actions to the mailing list message. To do this, follow these steps:
  1. Click the mailbox folder that contains the mailing list messages.
  2. Select the messages you want to apply the mailbox rule actions to.
  3. On the Message menu, point to Apply Rules, and then click All Rules if you want to apply all the mailbox rules, or click only the mailbox rule that you want to apply to the messages.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 842876 - Last Review: October 6, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Entourage 2008 for Mac
  • Microsoft Entourage 2004 for Mac
  • Microsoft Excel 2008 for Mac
  • Microsoft PowerPoint 2008 for Mac
  • Microsoft Word 2008 for Mac
Keywords: 
dftsdahomeportal kbemail kbnofix kbbug kbprb KB842876

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