Article ID: 842878 - View products that this article applies to.
When you start Microsoft Entourage 2004 for Mac, or when Entourage automatically scans and downloads new e-mail messages, you may receive one of the following warning messages:
This issue occurs because the size of each Entourage user database is limited to 2 million objects. This translates into a combination of 1 million items, such as e-mail messages, notes, contacts, calendar events, tasks or project items. When a user's database size approaches 1.9 million objects, the "Entourage is almost out of space" warning message is displayed. When the database reaches or exceeds 2 million objects, the user account is taken offline, and Entourage does not connect to your user account e-mail server until the file size of the user database is reduced.
To resolve this issue, delete items from various folders. Then, run the Database Utility program to compact your user database. We recommend that you create an archive of your database before you continue. Follow these steps to free space:
For more information about how to use the Database Utility, click Entourage Help on the Help menu, type database utility, and then click Search. Click the Help topic,Compact and back up the Entourage database.
Contact us for more help
Connect with Answer Desk for expert help.