Entourage 2004 for Mac data is not synchronized to a new Palm handheld device

Article ID: 842885 - View products that this article applies to.
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SYMPTOMS

When you use the Microsoft Handheld Synchronization software to synchronize a new Palm handheld device with the same Palm user name, Microsoft Entourage 2004 for Mac data is not synchronized to the new Palm handheld device.
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WORKAROUND

To work around this issue, set the Entourage conduit to overwrite the new Palm handheld device, and then perform a HotSync.
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MORE INFORMATION

For additional information about Microsoft Handheld Synchronization for Entourage, click the following article number to view the article in the Microsoft Knowledge Base:
871020
(http://support.microsoft.com/kb/871020/ )
Handheld Synchronization for Entourage X Readme.txt
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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Properties

Article ID: 842885 - Last Review: October 6, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Entourage 2004 for Mac
Keywords: 
dftsdahomeportal kb3rdparty kbprb KB842885
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