MIF files build up in the Badmifs folder, and SMS client inventory information is missing in Systems Management Server 2003

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SYMPTOMS

In Microsoft Systems Management Server (SMS) 2003, you may experience the following symptoms:

Management Information Format (MIF) files build up in the drive_letter:\Sms\Inboxes\Dataldr.box\Badmifs folder.
Some client inventory information is not added to the SMS site database.
The SMS_INVENTORY_DATA_LOADER component reports a status message that is similar to the following in the Status Message Viewer:
Compilation failed - Attribute name already used for this group on line xxx
The drive_letter:\Sms\Logs\Dataldr.log file contains entries that are similar to the following:
~Started the machine MIF processing thread, thread ID = E4 Processing file filename.MIF Renamed file to process from drive_letter:\SMS\inboxes\dataldr.box\process\filename.MIF to drive_letter:\SMS\inboxes\dataldr.box\process\filename.MIF ~Compilation failed~Attribute name already used for this group on line linenumber~~ Could not convert MIF file drive_letter:\SMS\inboxes\dataldr.box\process\filename.MIF for SQL processing STATMSG: ID=2700 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_INVENTORY_DATA_LOADER" SYS=computername SITE=SiteCode PID=1868 TID=228 GMTDATE=DateTime ISTR0="driveleeter:\SMS\inboxes\dataldr.box\process\filename.MIF" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 ~Cannot process MIF filename.MIF, moving it to drive_letter:\SMS\inboxes\dataldr.box\BADMIFS\filename.MIF

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CAUSE

This problem may occur when the SMS_INVENTORY_DATA_LOADER component processes an .mif file that contains the following text:

Value = unsupported

The SMS_INVENTORY_DATA_LOADER component cannot process the "unsupported" keyword as defined by the Desktop Management Task Force (DMTF). Therefore, the SMS_INVENTORY_DATA_LOADER component stops processing the .mif file that contains the unsupported keyword. Then, the SMS_INVENTORY_DATA_LOADER component moves the .mif file to the drive_letter:\Sms\Inboxes\Dataldr.box\Badmifs folder.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

885643 (http://support.microsoft.com/kb/885643/ ) How To obtain the latest Systems Management Server 2003 service pack

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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   03-Sep-2004  18:02                         67  Compverhinv.ini
   03-Sep-2004  18:02  2.50.2726.135     503,808  Hinv32.exe       
   03-Sep-2004  18:02  2.50.2726.135     515,633  Inhinv32.exe     
   03-Sep-2004  18:02  2000.80.194.0     274,489  Ntwdblib.dll     
   03-Sep-2004  18:02  2.0.1493.5011     855,312  Preinst.exe

Note This hotfix updates the SMS 2003 Standard Client. For more information about the SMS 2003 Advanced Client version of this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

840203 (http://support.microsoft.com/kb/840203/ ) SMS 2003 MIF files do not support keywords that are listed as unsupported by the Distributed Management Task Force

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Hotfix installation instructions

Create a folder in a location that is available to your SMS site servers.
Copy the SMS2003-RTM-KB843219-X86-ENU.exe update file to the new folder.
From each primary and secondary SMS site server in your environment, log on to your site server by using an account that has administrative credentials.
Quit the SMS Administrator Console if it is running.
Run the SMS2003-RTM-KB843219-X86-ENU.exe process, and then follow the instructions in the wizard.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Systems Management Server 2003 Service Pack 2.

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MORE INFORMATION

After you install this hotfix, the SMS_INVENTORY_DATA_LOADER component will ignore unsupported keywords that are contained in an .mif file. However, the SMS_INVENTORY_DATA_LOADER component will continue to process the other inventory information that is contained in the .mif file.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

For more information about related problems, click the following article number to view the article in the Microsoft Knowledge Base:

840203 (http://support.microsoft.com/kb/840203/ ) SMS 2003 MIF files do not support keywords that are listed as unsupported by the Distributed Management Task Force

For additional information about the DMTF Desktop Management Interface specifications, visit the following DMTF Web site:

http://www.dmtf.org/home (http://www.dmtf.org/home)

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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