The Server Cluster Recovery utility does not work in the Japanese version of Windows Server 2003

Hotfix Download Available
View and request hotfix downloads

View products that this article applies to.

Expand all | Collapse all

SYMPTOMS

When you try to run the Server Cluster Recovery utility (ClusterRecovery.exe) in the Japanese version of Microsoft Windows Server 2003, the physical disk resources are not displayed as expected. Therefore, you cannot successfully run the Server Cluster Recovery utility.

Note The Server Cluster Recovery utility is included in the Microsoft Windows Server 2003 Resource Kit Tools.

Back to the top

CAUSE

This problem occurs because the Windows Server 2003 Resource Kit Tools are not localized for non-English languages.

Note The Windows Server 2003 Resource Kit Tools are written and tested in English only. If you use these tools with a non-English version of Windows, you may experience unpredictable behavior.

Back to the top

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   ------------------------------------------------------------------
   29-Jun-2004  18:56  1.0.0.1           159,744  Clusterrecovery.exe

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Back to the top

MORE INFORMATION

For more information about the Windows Server 2003 Resource Kit Tools, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/windowsserver/bb693323.aspx (http://technet.microsoft.com/en-us/windowsserver/bb693323.aspx)

For additional information about how to replace a disk that is on a Windows Server 2003 cluster, click the following article number to view the article in the Microsoft Knowledge Base:

305793 (http://support.microsoft.com/kb/305793/ ) How to replace a disk that is on a Windows 2000 or a Windows 2003 Server cluster

For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Back to the top