Run-time Error 3265 - 'Item not found in this collection' occurs when opening Building Blocks in FRx

Article ID: 848322 - View products that this article applies to.
Expand all | Collapse all

TechKnowledge Content

Summary

Run Time Error 3265 - 'Item not found in this collection' occurs when opening building blocks (Rows, Columns, Trees, Catalogs) after an upgrade to FRx version 6.X.

Potential Cause

An error occurred with the upgrade.

Resolution

Attempt the upgrade again.

1. With FRx closed, browse to the SYSDATA directory of the new FRx 6.X install and locate the file SYSTEM.CFG.

2. Open the file with Notepad.

3. Delete the lines that begin with [Upgrade] and SysCode=.

4. Save the file.

5. Rerun the INSTALLASSIST.EXE file from the FD (Desktop Edition) or FP (Professional Edition) directory.

6. If the second upgrade attempt is unsuccessful, contact Technical Support for further assistance with upgrading the reports. The Technical Support team will need the INSTALLASSIST*.LOG file created from the second upgrade attempt.

This article was TechKnowledge Document ID: 136284

Properties

Article ID: 848322 - Last Review: July 10, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Business Solutions for Analytics–FRx 6.7 Desktop
  • Microsoft Business Solutions–Solomon 6.0
  • FRx Financial Reporter 6.5
  • Microsoft Great Plains Solomon IV 5.0, when used with:
    • FRx Financial Reporter 6.5
  • Microsoft Great Plains Solomon IV 4.50
Keywords: 
kbsolomonfrx kbmbsmigrate KB848322

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com