Article ID: 856095 - View products that this article applies to.
The error A get/change operation on table 'RM_Open' failed. A record was already locked appears when I go into the Apply Sales Document window (Transactions - Sales - Apply). I am trying to select a payment to apply to an invoice. How do I fix this?
1.Be sure you have a current, restorable backup of your databases.
2. Exit all users from eEnterprise.
3. In Query Analyzer run the following statements:
4. Go back into eEnterprise and attempt to apply documents.
This article was TechKnowledge Document ID: 25095