Article ID: 867057
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What is the correct format to import phone numbers in to the customer master file or the pm vendor master file?
Because the Phone Number fields are just strings with formatting, the correct way to import the phone number (701)-281-5555 ext. 1234, would be to leave all characters off except the numbers. So in the above case you would import 70128155551234 and Dynamics would automatically convert it the correct format.
This article was TechKnowledge Document ID: 9403