When you open the recurring appointment series in OWA, you may notice that all the appointments are scheduled to start one hour later than the original start time in Exchange 2000 and in Exchange 2003

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Article ID: 867475 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  1. You create a recurring appointment by using Microsoft Outlook Web Access (OWA).
  2. On the computer that you are using to create the appointment, the time zone is set to (GMT +02:00) Jerusalem, and the Automatically adjust clock for daylight savings check box is selected.
When you open the recurring appointment series, you may notice that all the appointments in the series are scheduled to start one hour later than the original start time. For example, you use OWA to create a recurring appointment that occurs from 10:00 A.M. to 10:30 A.M. every Wednesday. When you open the appointment series in OWA or in Microsoft Outlook, the appointments in the series may be scheduled to occur from 11:00 A.M. to 11:30 A.M.

CAUSE

This problem occurs if the following conditions are true:
  • You create a recurring appointment that occurs before and after the daylight saving time change.
  • The daylight saving time change has taken effect.
  • The time zone on the computer that is running Microsoft Exchange is set to (GMT +02:00) Jerusalem.

RESOLUTION

Exchange Server 2003

Service pack information

To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003

Exchange 2000 Server

To resolve this problem, you must apply this hotfix on all the Exchange 2000 computers that have the time zone set to (GMT +02:00) Jerusalem.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date           Time    Version         Size        File name
   ---------------------------------------------------------------------
   23-Aug-2004    20:46   6.0.6617.1      3,919,872   Cdoex.dll        
   23-Aug-2004    20:46   6.0.6617.1      3,596,288   Excdo.dll        
   31-Jul-2004    23:39   6.5.6980.94        20,480   Exhotfix.dll     
   23-Aug-2004    20:37   6.0.6617.1      2,174,976   Exoledb.dll      
   23-Aug-2004    20:46   6.0.6617.1        524,288   Madfb.dll        
   23-Aug-2004    23:47                       2,158   Exhotfix.cdf
   31-Jul-2004    23:39   6.5.6980.94        20,480   Exhotfix.dll 
Note Because of file dependencies, this software update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Microsoft Exchange Server 2003 Service Pack 2.

Properties

Article ID: 867475 - Last Review: October 25, 2007 - Revision: 2.4
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbexchange2003presp2fix kbfix kbexchange2000presp4fix kbbug KB867475

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